Guest Services Representative
7 days ago
About Us:
Bandana's BBQ is a family-owned, small chain restaurant dedicated to providing an exceptional dining experience to our guests. We strive to create a welcoming atmosphere where every guest feels like part of the family.
Our Mission:
We are committed to treating every guest with the same level of respect and care that we would offer to our own family members. Our goal is to provide a clean, friendly, and inviting environment where our guests can enjoy great food and exceptional service.
Our Values:
We believe in the importance of training and development, and we are committed to creating a positive and supportive work environment for our team members. We take pride in our appearance and image in the community, and we strive to make a positive impact on the lives of our guests and team members alike.
Responsibilities:
- Deliver exceptional customer service by ensuring that every guest receives a warm and welcoming experience.
- Ability to speak, read, and write in the primary language of the work location to effectively communicate with guests.
- Ability to use our computer system to input order information accurately and efficiently.
- Must be guest-sensitive and possess a sense of timing to serve different elements of the dining experience at the proper time.
- Must be able to stand and exert fast-paced mobility for periods of up to six hours in length.
- Ability to maintain a clean and organized workspace, including wiping down tabletops, table legs, and picking up debris off the floor.
- Follows proper uniform standards to maintain a professional appearance.
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