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Customer Experience Representative

2 months ago


Arnold, Missouri, United States Consumer Cellular Full time
About the Role

Consumer Cellular is seeking a highly motivated and customer-focused Wireless Sales Expert to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and providing personalized solutions to meet our customers' wireless needs.

Key Responsibilities
  • Brand Ambassador: Represent Consumer Cellular in a professional and welcoming manner, ensuring a positive experience for our customers and guests.
  • Relationship Builder: Build strong relationships with customers, team members, and field leadership through active listening, solution-finding, and conversation initiation.
  • Product and Services Enthusiast: Receive comprehensive training on our products and services and effectively communicate their value to customers.
  • Account Management: Manage customer accounts, investigate and resolve issues, and provide personalized recommendations to ensure customer satisfaction.
What We Offer

As a Wireless Sales Expert at Consumer Cellular, you will enjoy a competitive starting wage of at least $17/hour, plus commission. You will also have opportunities for professional growth and development, as well as a dynamic and supportive work environment.