Recycling Operations Service Coordinator
2 weeks ago
Position Title: Customer Logistics Support Representative
Position Summary:
This role is dedicated to managing client accounts and delivering logistical assistance.
- Key Responsibilities: Engage with drivers and clients to ensure smooth operations.
- Identify suitable vehicles for backhaul activities.
- Arrange shipments with suppliers and provide necessary release identifiers.
- Confirm previous day’s pickups and reschedule as needed.
- Address receiving inquiries and update relevant systems and suppliers.
- Support inventory management as required.
- Collaborate with local fleet to oversee backhaul coordination.
- Validate and document light loads accurately.
- Investigate delays and complete necessary supplier incident reports.
- Coordinate pickups and communicate required actions to the mill buyer.
- Update freight rates weekly to reflect current market conditions.
- Work with events and collection organizations to ensure efficient execution of pickups and deliveries, providing necessary support and guidance.
- Generate performance reports, monitor metrics, and conduct data analysis.
- Resolve discrepancies in invoicing and ensure accuracy for service providers.
- Adhere to all company policies as outlined in the Employee Handbook.
- Follow safety protocols diligently.
- Additional responsibilities may be assigned as needed.
- College degree or equivalent experience with a High School diploma.
- At least 2 years of relevant experience in logistics and transportation.
- Basic understanding of manufacturing processes, recycling sector, and supply chain logistics is preferred.
- Highly organized with strong attention to detail and analytical skills.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Access, Word).
- Bilingual in Spanish is a plus.
- Professional demeanor and conduct.
- Strong multitasking, communication, problem-solving, and time management abilities.
- High level of safety awareness and discipline.
- Maintain a courteous and professional attitude towards colleagues, supervisors, and the public.
- Willingness to travel and work away from home when necessary.
- Availability to work nights and weekends as required.
- Strict adherence to safety guidelines and company policies.
- Ability to work collaboratively in a team environment and assist colleagues as needed.
- Compliance with personal protective equipment (PPE) requirements in designated areas.
- Must be at least 18 years of age due to the nature of the work environment.
- Flexibility to adapt to the evolving needs of the business.
- Random and suspicion-based drug testing will be conducted.
- Successful completion of a drug screen and background check is required for employment.
Benefits:
- Paid holidays from the first day of employment.
- Insurance benefits and wellness reimbursement program within the first month of hire.
- 401(k) plan with matching contributions after three months.
- Full tuition reimbursement and paid parental leave after one year of service.
Pratt Industries is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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