Retail Team Leader

2 weeks ago

Roselle Park, New Jersey, United States Joy Leaf NJ LLC Full time
Position Overview

Location: Roselle, New Jersey

Employment Type: Full-time, Hourly, Flexible with Evening & Weekend Availability

Compensation: Starting at $20/hr

Benefits Offered: Paid Training; Employee Discounts; Health, Dental, and Vision Insurance

Company Background:

At Joyleaf, we are dedicated to inspiring and empowering individuals to create joyful experiences. Our dynamic brand embodies the spirit of joy and fun, encouraging everyone to discover their happiness. We prioritize guiding our customers through engaging online and in-store experiences to help them make informed product choices.


We recognize that knowledge is essential for making the right decisions, which is why we invest in training our team members to become product specialists who exhibit empathy, compassion, and understanding. Our mission is to assist customers in finding the perfect product that contributes to their unique experience of joy. Approachability is fundamental to our brand, as we strive to cultivate a welcoming and judgment-free atmosphere. Our friendly team is committed to creating a vibrant and colorful space for all.


If you are enthusiastic about spreading joy, delivering outstanding customer experiences, and being part of a team that values fun and empowerment, Joyleaf is the ideal workplace for you. Join us in our mission to create joyful experiences.


Role Summary:


We are in search of a committed and customer-focused Retail Team Leader to become part of our organization. Reporting directly to the General Manager, you will be instrumental in overseeing the daily operations of our dispensary, guiding a team that upholds Joyleaf's standards of service and education. Additionally, you will enforce and uphold Joyleaf's policies and procedures, ensuring adherence to all applicable state and local regulations.


Key Responsibilities:

  • Assume responsibility for either opening or closing the dispensary, acting as a key holder.
  • Welcome and engage with customers on the sales floor, delivering exceptional service and fostering strong, lasting relationships through the Joyleaf approach.
  • Acquire a comprehensive understanding of our retail inventory, enabling you to recommend suitable products to customers.
  • Assist in training Associates to ensure a robust knowledge of our product offerings.
  • Oversee daily merchandising displays on the sales floor, ensuring accurate inventory placement and presentation.
  • Conduct cash management tasks, including daily opening and/or closing procedures, and assist customers during checkout.
  • Coordinate inventory receipts and manage inventory intake during weekdays.
  • Implement product labeling procedures to ensure compliance with internal operating protocols and state regulations.
  • Maintain the accuracy and completeness of inventory through regular counts and reconciliations between Joyleaf POS and state systems.
  • Manage order fulfillment to guarantee timely in-store customer service.
  • Support Inventory Associates in their daily tasks and provide constructive feedback as necessary.
  • Regularly review online menus to ensure product display and information accuracy, making edits as required.
  • Execute daily, weekly, and monthly front-of-house tasks assigned by the Manager on Duty during your shift.
  • Complete and maintain compliance training regarding sales floor operations, cash registers, and POS systems.
  • Perform additional responsibilities as assigned by management.
  • Actively participate in daily team meetings, contributing to collaboration and communication.
  • Project a positive image of the organization to employees, customers, industry partners, and the community.

Qualifications:

  • High school diploma or equivalent; additional education or training in sales or customer service is preferred.
  • Demonstrated experience in a similar role, ideally within the cannabis retail sector.
  • Strong understanding of compliance regulations and experience in implementing compliance measures.
  • Exceptional leadership and team-building abilities with a talent for coaching and developing staff.
  • Outstanding organizational and time-management skills.
  • Strong problem-solving capabilities and the ability to make informed decisions in a fast-paced environment.
  • Excellent communication and interpersonal skills to deliver exceptional customer service.
  • Ability to collaborate effectively with cross-functional teams.
  • Familiarity with POS systems or similar point-of-sale technology.
  • Knowledge of cannabis products, industry trends, and regulations.
  • Willingness to work during irregular hours, including nights and weekends, and to adapt to varying shifts.

Physical Requirements:

This role requires the employee to frequently remain stationary (sit or stand) for extended periods. Employees will often operate a computer and/or other machinery. The position may require lifting and carrying boxes weighing more than 10 pounds frequently and occasionally lifting boxes over 30 pounds. The individual in this role will regularly communicate with staff, leadership, and customers and must be able to convey accurate information in various customer service and retail situations.


Work Environment:

This position involves working during irregular hours, including nights and weekends, and may require overtime and alternating shifts.


Joyleaf is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We do not discriminate against candidates or employees based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.


Joyleaf is dedicated to the full inclusion of all qualified individuals. In alignment with this commitment, we will take steps to ensure that individuals requiring accommodations are provided with reasonable adjustments. If you need accommodations to fully participate in the job application or interview process, to perform essential job functions, or to receive all other employment benefits, please reach out to us.


If you possess a passion for delivering exceptional customer experiences, a solid understanding of compliance requirements, and the ability to lead a team toward success, we welcome your interest in joining our team at Joyleaf. Together, we can create joyful experiences and exceptional service for our valued customers, building a community centered around knowledge, empathy, and fun.

  • Retail Sales Team Leader

    2 weeks ago

    Clifton Park, New York, United States Boscov's Full time

    Job OverviewRetail Sales Team Leader Join Boscov's, a well-established chain of department stores that has been serving families for nearly a century. We are seeking experienced Retail Sales Team Leaders who are passionate about delivering exceptional shopping experiences. At Boscov's, we pride ourselves on offering a wide range of quality products at great...

  • Retail Operations Manager

    4 days ago

    Roselle, New Jersey, United States Joyleaf Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Operations Manager to join our team at Joyleaf. As a key member of our management team, you will be responsible for overseeing the daily operations of our dispensary, leading a team of sales associates, and ensuring exceptional customer experiences.Key ResponsibilitiesTeam Leadership:...

  • Retail Sales Associate

    4 days ago

    Roselle, New Jersey, United States Joyleaf Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Sales Associate to join our team at Joyleaf. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service, responding to customer inquiries...

  • Culinary Team Leader

    2 weeks ago

    Asbury Park, New Jersey, United States Sodexo S A Full time

    Position Overview:As a Culinary Team Leader at Sodexo, you will play a pivotal role in enhancing the dining experience within our vibrant food service environment. This position is not just about food preparation; it’s about creating a welcoming atmosphere that fosters community and satisfaction.Location:Join us in a dynamic setting where your...

  • Accounting Team Leader

    2 weeks ago

    Florham Park, New Jersey, United States The Ladders Full time

    About UsAt The Ladders, we are dedicated to fostering a dynamic global career environment that leads the way in world trade. Join a team of exceptional individuals in a collaborative culture that promotes growth opportunities in an industry that significantly influences the global economy.We take pride in our workforce, which embodies our leadership in the...

  • Specimen Processing Team Leader

    2 weeks ago

    Elmwood Park, New Jersey, United States BioReference Health, LLC Full time

    Company Overview:Join BioReference Health, LLC, a leader in the specialty laboratory sector in the United States. We empower healthcare providers and patients with the ability to make informed healthcare choices. Our expertise spans oncology, urology, and women's health, offering a wide range of testing solutions backed by over 40 years of proven scientific...

  • Team Leader

    2 weeks ago

    New Hyde Park, New York, United States Bango New Hyde Park Full time

    Job OverviewBango New Hyde Park – Team LeaderAt Bango New Hyde Park, we pride ourselves on delivering fresh, flavorful, and fast meals every day. Our commitment to using only the highest quality ingredients ensures that our customers receive a quick, accurate, and consistent dining experience. We value transparency and honesty with our customers and staff,...

  • CDL-A Truck Driver Opportunity

    3 days ago

    Roselle, New Jersey, United States Red Land Cargo Full time

    Job Description:Our Commitment to ExcellenceWe strive to be a leader in customer satisfaction and professionalism by offering efficient and cost-effective solutions to the trucking industry. Our goal is to build customer trust by providing reliable and affordable services, and we are committed to delivering on time, every time.Key Responsibilities:Operate a...

  • Operations Assistant Manager

    2 weeks ago

    Roselle Park, New Jersey, United States Family Dollar Full time

    Job Summary:We are seeking a highly motivated and organized Operations Assistant Manager to join our team at Family Dollar. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, providing exceptional customer service, and leading a team of hourly associates.Key Responsibilities:Store...

  • Environmental Services Team Leader

    2 weeks ago

    Florham Park, New Jersey, United States EMS, LLC Full time

    Position Title: Environmental Services Team LeaderReports To: Environmental Services DirectorFSLA: ExemptHours: VaryPOSITION DESCRIPTION:This role involves overseeing and managing environmental programs to ensure a clean, orderly, and hygienic environment within the designated facility. The incumbent will be responsible for maintaining high standards of...

  • Sales Associate

    3 days ago

    Roselle, New Jersey, United States Joyleaf Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Joyleaf. As a Sales Associate, you will play a vital role in providing exceptional customer service, fostering strong relationships with customers, and contributing to the success of our retail location.Key ResponsibilitiesCustomer Service: Greet and...

  • Retail Sales Associate

    4 days ago

    Cliffside Park, New Jersey, United States Horizon Dynamics Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Horizon Dynamics. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and driving sales growth in our store.Key ResponsibilitiesCustomer Service: Provide excellent customer service by responding to...

  • Technical Support Team Leader

    2 weeks ago

    Rochelle Park, New Jersey, United States Greenfield Partners Full time

    Job Title: Help Desk Supervisor Location: Onsite Position Salary: $75,000 - $100,000 Benefits: Comprehensive benefits package including health, dental, and retirement plans Job Overview: The Help Desk Supervisor is responsible for leading a dedicated team of 10-20 professionals across multiple locations. This position entails overseeing operations in a...

  • Retail Sales Training

    3 days ago

    Palisades Park, New Jersey, United States Nebula Technologies Full time

    Unlock Your Potential as a Retail SalespersonWe are seeking a motivated and enthusiastic individual to join our team as a Retail Salesperson. As a trainee, you will have the opportunity to develop your skills and knowledge in sales, customer service, and product presentation.Key Responsibilities:Provide friendly and service-oriented customer consultation to...

  • Retail Key Carrier Team Lead

    4 days ago

    Kings Park, New York, United States T.J. Maxx Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Key Carrier Coordinator to join our team at T.J. Maxx. As a Key Carrier Coordinator, you will be responsible for ensuring the smooth operation of our store, including executing opening and closing procedures, managing store tasks and daily activities, and providing exceptional customer...

  • Merchandise Planning Coordinator

    2 weeks ago

    Roselle, New Jersey, United States Lucky 21 Full time

    Job OverviewPosition Title: Merchandise Planning CoordinatorEmployment Type: Full TimeCompany Overview:At Lucky 21, we prioritize strategic assortment planning, innovative technology, and comprehensive data analysis in all our initiatives. Our focus ranges from optimizing pricing strategies and advertising to enhancing brand management and operational...

  • Guest Services Team Lead

    7 days ago

    Deer Park, New York, United States Team Outsider Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Services Team Lead to join our team at Team Outsider. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and leading our Guest Services and Activities Team Members.Key ResponsibilitiesGuest ExperienceProvide superior guest services, in...

  • Senior Project Management Team Leader

    2 weeks ago

    Elmwood Park, New Jersey, United States ELLKAY, LLC Full time

    Job OverviewELLKAY stands as a premier provider in healthcare connectivity, delivering innovative and tailored solutions along with exceptional services for over a decade. We empower diagnostic laboratories, PM/EMR vendors, ACO and HIE organizations, hospitals, and various healthcare entities with advanced technologies that enhance their operational...

  • Program Manager

    2 weeks ago

    Roselle, New Jersey, United States Lucky 21 Full time

    Job OverviewSalary: Commensurate with ExperienceCompany Vision:At Lucky 21, we are transforming the online retail landscape through innovative technologies and data-centric strategies. Our mission is to empower brands to achieve sustainable growth and profitability on Amazon. We invite you to be part of a forward-thinking team that values excellence,...

  • Retail Operations Supervisor

    2 weeks ago

    Deer Park, New York, United States Wacoal Full time

    Careers atWacoal Salary range: $48,000 - $50,000/year40 hours per weekPOSITION SUMMARY: Wacoal-America, a leader in the Intimate Apparel sector, is in search of a dynamic, motivated, and customer-focused individual to spearhead a sales team dedicated to enhancing revenue in Wacoal-America's innovative retail locations.RESPONSIBILITIES:DUTIES: Under the...