Retail Sales Associate

4 days ago


Roselle, New Jersey, United States Joyleaf Full time
Job Summary

We are seeking a highly skilled and customer-focused Sales Associate to join our team at Joyleaf. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to make personalized product recommendations.
  • Drive sales growth by maintaining a strong understanding of products, identifying opportunities to upsell and cross-sell, and promoting products to customers.
  • Perform cash management duties, including daily opening and closing procedures, and assisting customers with cash transactions.
  • Execute daily, weekly, and monthly activities assigned by management, including maintaining a clean and organized store environment.
  • Support merchandising displays, maintaining an appealing and organized presentation of products.
  • Ad-hoc responsibilities as assigned by management, including supporting special events and promotions.
Requirements
  • High school diploma or equivalent.
  • Prior experience in a customer service or sales role is preferred.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong attention to detail and organizational abilities.
  • Flexibility to work evenings, weekends, and holidays as required.
Physical Demands/Requirements

This position requires the employee to frequently remain stationary (sit or stand) up to 50% of the time or more on occasion. Employees will frequently operate a computer and/or other machinery. Employees may be required to lift and carry boxes of more than 10 pounds frequently and may occasionally be required to lift boxes of more than 30 pounds. The person in this position frequently communicates with staff members, leadership, and customers and must be able to exchange accurate information in various types of customer service, employee relations, business, and/or retail situations.

Description of Work Environment

The position requires work at irregular hours, e.g. nights and weekends, overtime, alternating shifts. Joyleaf is an Equal Opportunity Employer and we are committed to creating a diverse and inclusive company culture. Joyleaf does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Joyleaf is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Joyleaf will take steps to assure that people needing accommodations are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us.


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