Retail Operations Manager
4 days ago
We are seeking a highly skilled and customer-focused Retail Operations Manager to join our team at Joyleaf. As a key member of our management team, you will be responsible for overseeing the daily operations of our dispensary, leading a team of sales associates, and ensuring exceptional customer experiences.
Key Responsibilities- Team Leadership: Manage and motivate a team of sales associates to provide outstanding customer service and achieve sales goals.
- Operational Excellence: Oversee the daily operations of the dispensary, including inventory management, cash handling, and compliance with state and local regulations.
- Customer Experience: Develop and implement strategies to enhance the customer experience, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Manage inventory levels, including ordering, receiving, and stocking products.
- Compliance: Ensure compliance with all state and local regulations, including licensing, permits, and health and safety standards.
- Training and Development: Provide training and development opportunities for sales associates to enhance their skills and knowledge.
- Performance Management: Conduct regular performance evaluations and provide feedback to sales associates to improve their performance.
- Education: High school diploma or equivalent; additional education or training in sales, customer service, or a related field is preferred.
- Experience: Proven experience in a retail or customer-facing role, preferably in the cannabis industry.
- Skills: Excellent leadership and communication skills, with the ability to motivate and develop a team. Strong knowledge of compliance regulations and inventory management practices.
- Physical Demands: Ability to work in a fast-paced environment, with frequent standing, walking, and lifting of up to 30 pounds.
- Competitive Salary: $20 per hour
- Opportunities for Advancement: We offer opportunities for advancement and professional growth within our company.
- Equal Opportunity Employer: Joyleaf is an equal opportunity employer and welcomes applications from diverse candidates.
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