Call Center Representative

3 days ago


Savannah, Georgia, United States Mass Markets Full time

Job Title: Call Center Representative

Location: [Insert Location]

Job Type: Full-time

Salary: $55,000 - $65,000 per annum

About Mass Markets

At Mass Markets, we pride ourselves on delivering exceptional customer service and ensuring that our customers receive the best possible experience. We are seeking a highly skilled and motivated Call Center Representative to join our team.

Responsibilities

• Handle inbound and outbound calls in a professional and courteous manner.

• Ensure first call resolution through effective problem-solving and call handling.

• Accurately document and process customer claims in appropriate systems.

Requirements

• Excellent communication and problem-solving skills.

• Ability to work in a fast-paced environment.

• Strong attention to detail and organizational skills.



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