Financial Aid Coordinator

3 days ago


Aberdeen, South Dakota, United States South Dakota State Full time
Job Summary

We are seeking a highly organized and detail-oriented Financial Aid Assistant to join our team at South Dakota State University. The successful candidate will provide exceptional customer service, manage front desk operations, and support the Financial Aid department in various administrative tasks.

Key Responsibilities
  • Manage the front desk, including mail, email, and walk-in traffic
  • Counsel students on financial aid processes and procedures
  • Follow up with students to complete requirements and resolve issues
  • Supervise work-study students and provide guidance and support
  • Manage file maintenance, storage, and destruction
  • Create deposits and process financial transactions
  • Organize large mailings and coordinate with other departments
  • Review financial records to ensure compliance with federal requirements
Requirements
  • Financial aid experience preferred
  • Excellent customer service and communication skills
  • Organizational and time management skills
  • Ability to work in a fast-paced environment
  • Computer skills and knowledge of Microsoft Word and Excel
Working Conditions

The successful candidate will work in a dynamic and supportive environment, with opportunities for professional growth and development. The position requires strong organizational and communication skills, as well as the ability to work independently and as part of a team.



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