Receptionist Coordinator

We are seeking a highly organized and detail-oriented Receptionist to join our team at Career Match Solutions. The successful candidate will provide exceptional customer service, administrative support, and receptionist duties to ensure the smooth operation of our office.

• Provide administrative support to the WIC Team, including tasks such as composing and finalizing correspondence, establishing and maintaining filing systems, creating and maintaining databases, gathering and providing information, and recording fiscal activities.
• Assist with the provision of WIC services, including setting the tone for excellent customer service, providing receptionist support, and reviewing forms, documents, or materials for errors and completeness.
• File and retrieve a variety of materials to maintain records, gather information, maintain manuals, publications, record and organize information, and open and route mail and complete mailings.
• Compose and finalize letters, narratives, memos, and forms, and respond to requests or questions regarding routine program operations to disseminate information and aid clients and the public.
• Make travel arrangements and work in collaboration with the WIC Team.

• Provide services for the entire Local Agency service area.
• Assist case managers with appointment reminders and cancellations.
• Answer and route telephone calls, greet and direct visitors to provide requested information or services.
• Retrieve office voice messages and route to appropriate person, as needed.
• Check participants into WIC-IT screen.
• Scan in medical and other documents and notify case manager.
• Send out mailings and faxes as requested.
• Review routine forms, documents, or materials to check for errors and verify completeness.
• Electronically file and retrieve a variety of materials to maintain records.
• In coordination with team, help maintain Resource Referral List.
• Contact participants to ensure they have the required proofs to provide to case manager prior to certifications.
• Open and route incoming office mail. Sorts and bundles outgoing mail.
• Monitor Office DOH email and forward to appropriate party as needed.

• English, including grammar, spelling, and punctuation; modern office equipment, practices, and procedures.
• Basic bookkeeping; Microsoft suite software applications; department rules, procedures, and functions.
• Ability to type accurately, gather, compare, and summarize data from a variety of sources; operate a variety of office equipment; communicate information clearly and concisely; review and comprehend materials; establish and maintain effective working relationships with other employees and the general public.
• Proof and edit solutions to arithmetic problems involving addition, subtraction, multiplication, division, and percentages; transcribe material from machine dictation; formulate logical and reasonable conclusions from available information; literacy and language skills appropriate to address the needs of diverse populations.

• Possession of a Valid Driver's License.
• Graduation from high school.
• Bilingual preference (Spanish).

• Bi-Weekly Pay.
• 11 Paid Holidays.
• Paid Vacation.
• Paid Sick Time.
• Mileage Reimbursement.