Front Desk Assistant

2 days ago


Torrance, California, United States New U Therapy Center & Family Services, Inc. Full time
Job Title: Front Desk Admin Assistant

New U Therapy Center & Family Services is a modern mental health clinic offering comprehensive services under one roof. We are a multidisciplinary clinic in California, serving mid to high-income populations. Our dedicated providers are committed to delivering high-quality services, and we are seeking a highly qualified Front Desk Admin Assistant to join our team.

Job Responsibilities:
  • Verify patient insurance eligibility and benefit coverage
  • Review scheduled Intakes and Follow-Up appointments on Clinicians' calendars
  • Review completed packets for compliance and consent prior to scheduled visits
  • Answer inquiries and explain services offered
  • Manage patient general information and medical insurance changes
  • Coordinate and enter information for patient records and document requests
  • Manage pharmacy and insurance medication prior authorization and refills
  • Perform administrative and front desk duties for a medical office
Job Qualifications:
  • BA/BS in Social Work or related field
  • 6 months of related experience in a medical setting
  • Psychiatric/Mental Health experience preferred
  • Spanish speaking preferred
  • Sales experience required
What We Offer:
  • Competitive Compensation
  • Performance-based Bonuses
  • Collaborative and Friendly Work Culture
  • 401K up to 3% matching
  • 75% Health, Dental, and Vision Insurance Coverage
  • 100% Life Insurance Coverage
  • Supplemental AFLAC insurance
  • Six paid holidays for full-time
  • Two weeks of vacation time annually for full-time employees
  • 40 hours of Sick Time Off

We are a rapidly expanding clinic, and we are looking for a highly qualified Front Desk Admin Assistant to join our team. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.



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