Facilities Operations Manager

7 days ago


Portsmouth, Virginia, United States CBRE Full time
About the Role:

As a CBRE Facilities Manager, you will oversee a team responsible for providing comprehensive building operations and maintenance services for a facility, campus, or portfolio of small to medium-sized buildings.

This role is part of the Facilities Management functional area, which focuses on all aspects of building operations, providing support to Property Managers regarding all repairs and investment plans.

Key Responsibilities:
  • Provide formal supervision to employees, monitor training and development, conduct performance evaluations and coaching, and oversee recruiting and hiring.
  • Schedule and manage the team's daily activities, establish work schedules, assign tasks, and cross-train staff, set and track staff and department deadlines, and mentor and coach as needed.
  • Coordinate and manage facility repairs and maintenance by working with technicians, vendors, and contractors.
  • Maintain positive client relationships and conduct meetings on unresolved facility issues.
  • Prepare and manage capital projects, operating budgets, and variance reports.
  • Perform facility inspections to ensure compliance with local, state, and federal regulations, suggest operational efficiencies, repairs, and upgrade opportunities.
  • Manage environmental health and safety procedures for facilities.
  • Oversee vendor relationships and invoicing procedures, review price quotes for the procurement of parts, services, and labor for projects.
  • Conduct process and procedure training on maintenance, repairs, and safety best practices.
  • Lead by example and model behaviors consistent with CBRE's values, influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
Requirements:
  • Bachelor's Degree preferred with 3-5 years of relevant experience, or a combination of experience and education.
  • Valid driver's license required, Facility Management certification preferred.
  • Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • Extensive organizational skills with a strong inquisitive mindset.
  • Advanced math skills, ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.


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