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Operations Manager

2 months ago

Portsmouth, Virginia, United States Grifols Canada Therapeutics Inc Full time

Job Summary:

The Operations Manager will be responsible for overseeing all aspects of the donor center, ensuring a safe and efficient work environment. This role will require strong leadership and organizational skills, with the ability to motivate and direct a team of employees.

Key Responsibilities:

  • Responsible for all aspects of the donor center, including personnel management, training, and quality control.
  • Collaborate with training and quality staff to ensure training and quality goals are met.
  • Coach and lead employees through effective feedback and direction.
  • Monitor and evaluate operations, working with the Center Manager to develop action plans to maximize center efficiency.
  • Responsible for all personnel functions, including hiring, assignment, and direction of work, development and training, disciplinary actions, and termination.
  • Direct the training activities of production employees through the Training Coordinator.
  • Review and approve employee schedules to accommodate donor cycles.
  • Determine the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the donor center.
  • Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.
  • Responsible for freezer management, including overseeing plasma shipments and equipment failures.
  • Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.
  • Develop and implement active donor recruitment advertising campaigns to improve production levels.
  • Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Direct key personnel in donor selection, plasma collection, and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).
  • Control center donor funds and ensure that all financial records are accurate and in order.
  • Keep Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
  • Minimize center liability through constant risk management review.
  • Directs and monitors the performance of outside vendors.
  • Review and monitor special projects for accuracy and timely completion.
  • Works with the Center Manager in implementing the donor center's mission into the community.

Requirements:

  • Bachelor's degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.