Bilingual Administrative Support Specialist

1 week ago

Washington, Washington, D.C., United States OSI Management, Inc. Full time
Job Overview

Position Summary:

We are in search of a personable and skilled Bilingual Administrative Support Specialist who possesses excellent interpersonal abilities to enhance our vibrant team. The ideal candidate will serve as the primary contact for our office, managing phone inquiries and face-to-face interactions with a wide array of individuals on a daily basis. Fluency in both Spanish and English is crucial for this position to facilitate effective communication with our diverse clientele.

Core Responsibilities:

1. Bilingual Interaction:

- Deliver outstanding customer service in both Spanish and English.

- Translate documents and communications as required.

- Assist in organizing bilingual meetings and discussions.

2. Front Desk Management:

- Professionally answer and direct phone calls.

- Welcome and assist visitors with a friendly and service-oriented approach.

- Handle a high volume of interactions, engaging with various individuals daily.

3. Mail and Document Oversight:

- Receive, categorize, and digitize mail and other documents.

- Ensure accurate and timely distribution of correspondence to the correct recipients.

- Maintain organized electronic and physical filing systems.

4. Basic Office Tasks:

- Utilize office software for fundamental tasks such as data entry, document creation, and email correspondence.

5. General Administrative Assistance:

- Provide support to other administrative personnel as necessary.

- Execute other related tasks as assigned.

Qualifications:

- Proficiency in both spoken and written Spanish and English.

- High School Diploma or equivalent; an Associate's or Bachelor's degree is advantageous.

- At least 1 year of experience in a customer service or administrative capacity.

- Basic computer skills, including familiarity with office software.

- Strong interpersonal skills with a professional and approachable demeanor.

- Ability to thrive in a fast-paced environment and manage interactions with a diverse range of individuals.

- Capability to lift and carry objects weighing up to 20 lbs as part of daily responsibilities.

We provide a competitive salary, comprehensive health care, and travel expense coverage. Our work environment is inclusive, team-oriented, and committed to the professional development of our employees. We are eager to welcome a new Bilingual Administrative Support Specialist to our organization.

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