Motorclothes Sales Specialist

2 weeks ago

Temecula, California, United States Wise Auto Group Full time

Wise Auto Group has proudly served the automotive community for over a century. We prioritize hiring individuals with passion and dedication, providing them with the necessary training and resources to excel. At Wise Auto, we believe that a job is more than just work; it’s a fulfilling career. If you aspire to be part of a rapidly expanding automotive group, Wise Auto is the ideal environment for you.

We seek individuals who are eager to:

  • Elevate standards within the Automotive Industry
  • Advance and develop their professional skills
  • Learn from industry leaders
  • Embark on a long-term CAREER journey

As a Motorclothes Sales Specialist, you will deliver exceptional service to customers, manage cashiering duties, restock merchandise, and ensure the department operates smoothly. Your primary focus will be enhancing the in-store customer experience, engaging with dealership patrons, and showcasing Harley-Davidson MotorClothes and merchandise.

Key Responsibilities:

  • Deliver outstanding customer service to all patrons.
  • Provide knowledgeable and courteous assistance.
  • Guide customers in finding merchandise, suggest complementary products, process special orders, and clarify return and exchange policies.
  • Inform customers about promotions, new arrivals, and inventory trends.
  • Notify customers regarding the arrival of special orders or back-ordered items.
  • Execute cashiering responsibilities following company policies.
  • Maintain a clean, organized, and well-stocked sales floor.
  • Ensure merchandise is attractively displayed to engage customers.
  • Keep inventory levels up to date by restocking shelves and displays.
  • Maintain a thorough understanding of the inventory.
  • Keep the cashiering area clean and organized.
  • Assist with incoming calls and direct them appropriately.
  • Handle phone transactions efficiently and courteously.
  • Guide customers through the purchasing process for motorcycles.
  • Facilitate introductions to other departments to promote cross-selling opportunities.
  • Participate in training sessions to stay informed about product knowledge, sales techniques, and inventory management.
  • Assist in organizing special events such as workshops and fashion shows.
  • Address customer complaints in accordance with dealership policies, demonstrating empathy and a commitment to resolution.

Qualifications:

  • High School Diploma or equivalent required.
  • Experience in selling Harley-Davidson MotorClothes or a strong ability to learn quickly.
  • Proactive problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Professional demeanor representing both oneself and the company.
  • Understanding of relevant laws and policies.
  • Proficient in personal computer usage and related software.
  • Attention to detail is essential.
  • Strong interpersonal and customer service skills.
  • Friendly, approachable, and enthusiastic personality.
  • Ability to manage confidential information responsibly.
  • Proven customer service and closing skills.

Benefits:

  • Medical, Dental & Vision Insurance
  • 401k plan with matching contributions
  • Paid Vacation, Holidays, and Sick Leave
  • Opportunities for professional growth
  • Comprehensive training programs for rapid advancement
  • Employee vehicle purchase plans
  • A supportive family culture with a structured environment
  • Long-term job security
  • Discounts on vehicles, services, and parts
  • Employee recognition initiatives
  • Competitive compensation

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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