Retail Sales Specialist
2 weeks ago
The Sales Associate plays a crucial role in fostering a customer-centric and product-oriented sales environment, where our core values and guiding principles are integral to all store operations. This position is essential in ensuring an exceptional customer experience while maximizing profitability.
KEY RESPONSIBILITIES:
Sales Performance:
Achieve company sales targets by employing effective sales techniques and sharing product knowledge with customers. Assist customers in selecting merchandise that meets their needs and preferences. Stay informed about current promotions and maintain visual and pricing standards.
Customer Service Excellence:
Exemplify and promote the principles of outstanding personal service, ensuring a seamless omni-channel experience. Address customer inquiries and concerns promptly. Facilitate a quick and efficient checkout process, remaining knowledgeable about payment policies, returns, and exchanges.
Operational Support:
Assist in maintaining store replenishment to ensure a well-stocked environment. Collaborate on visual merchandising efforts, including floor layouts and signage. Contribute to the cleanliness and organization of the boutique.
Team Collaboration:
Encourage a cooperative and inclusive approach to problem-solving within the team. Actively seek opportunities for personal development and welcome constructive feedback.
QUALIFICATIONS:
- High School diploma or equivalent
- Preferred experience in retail or sales
- Minimum age of 18 years
- Strong communication and customer service skills
- Able to adapt to company-provided technology
- Excellent organizational skills with the ability to multitask in a dynamic environment
- Regular attendance is essential to meet company objectives, with flexibility for various shifts including evenings and weekends
PHYSICAL DEMANDS:
Position requires constant walking and standing throughout the shift, occasional lifting of up to 50 lbs, and frequent climbing.
We are committed to fostering a diverse and inclusive workplace. Accommodation is available for applicants with disabilities during the application process.
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