Customer Service Retail Specialist

2 weeks ago


Lehigh Acres, Florida, United States Goodwill Industries of Southwest Florida Full time
Goodwill Industries of Southwest Florida, Inc.

Retail Sales Associate

Full-time / Part-time

Location: Lehigh Store #131

Goodwill of Southwest Florida, located in Fort Myers, Florida, is dedicated to creating transformative opportunities for individuals facing challenges. The organization collaborates closely with the community to provide support in mission services, retail operations, donated goods, and business initiatives.

Key Responsibilities:
  • Deliver exceptional customer service
  • Assist customers on the sales floor and during checkout
  • Maintain familiarity with all departments/categories to effectively address customer inquiries
  • Receive donations and oversee the backdoor donation area
  • Perform additional tasks as directed by the supervisor
Required Experience and Skills:
  • High school diploma or equivalent preferred
  • Previous retail experience is advantageous
  • Competence in operating cash registers, adding machines, and related equipment
  • Basic math skills and sound judgment
  • Capability to lift and transport items weighing up to 40 pounds
  • Ability to stand for extended periods
  • Compliance with pricing guidelines
Employee Benefits and Well-Being:
  • Health, vision, and dental insurance plans
  • 403(b) retirement savings plan
  • Paid holidays and personal time off (PTO)
  • Employee Assistance Program and store discounts
  • Tuition reimbursement opportunities
Goodwill Southwest Florida is committed to being an equal opportunity employer, emphasizing diversity and inclusion within the workplace. Core workplace values include respect, stewardship, ethics, learning, and innovation.

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