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Telecommunications Customer Service Representative

2 months ago

Lehigh Acres, Florida, United States Stellar Promotions Inc. Full time
Job Description

We are seeking highly motivated and results-driven individuals to join our team as Telecommunications Customer Service Specialists at Stellar Promotions Inc.

Our company is committed to delivering exceptional service to our clients and customers, and we're looking for talented individuals who share our passion for excellence.

Key Responsibilities:

  • Provide top-notch customer service to clients and customers via phone, email, and in-person interactions
  • Collaborate with management staff to stay up-to-date on new telecommunications products, services, and sales promotions
  • Offer effective telecommunications solutions and support to ensure customer satisfaction
  • Handle confidential customer sales account information with sensitivity and discretion
  • Meet and exceed sales targets by recommending products and services to customers
  • Identify areas for improvement and suggest solutions to management staff to enhance customer satisfaction

Requirements:

  • Bachelor's degree or equivalent experience in a related field
  • Proven experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Positive attitude and strong work ethic
  • Strong problem-solving skills and ability to think critically