Venue Operations Supervisor

2 weeks ago

Newport, Kentucky, United States AEG Full time

To be eligible for this position, please ensure you complete the application process after clicking "Apply Now" above.

For over two decades, AEG has been at the forefront of revolutionizing sports and live entertainment.

We welcome more than 160 million visitors each year, promote over 10,000 performances, and host upwards of 22,000 events globally.

Our commitment lies in innovation, creativity, and community engagement, utilizing our extensive network of 300+ venues, prominent sports teams, leading music brands, integrated entertainment districts, top-tier ticketing services, and global sponsorship initiatives to craft unforgettable experiences that inspire joy.

Our operations are deeply connected to the human experience, and we aim to cultivate a diverse and inclusive workforce that mirrors the artists, athletes, and audiences we serve; extend our support to the communities we inhabit; and reduce our environmental footprint by implementing sustainable practices across our operations.

If you are ready to elevate your career and make a significant impact, we invite you to join us in creating moments that resonate with the world.

Position Overview
The Venue Operations Supervisor will manage operational activities and perform administrative functions at various venues and events throughout the area. The Supervisor will be accountable for daily operations; promoting events, collaborating with the General Manager to ensure all event requirements are satisfied, and coordinating with the production team to advance the events at their designated venue while ensuring compliance with artist contracts within the allocated budget.
This role will work closely with team members to deliver exceptional customer service, fostering a welcoming and secure atmosphere at all events, and collaborating with the operations team to develop policies and procedures, assist in planning, and provide cost estimates. Additionally, the Venue Operations Supervisor will handle routine administrative tasks, oversee inventory of equipment and supplies, and contribute to venue enhancement initiatives.
Key Responsibilities

  • Oversee project management for events, maintaining regular communication with clients or tour managers to ensure all requirements are met, addressed, and resolved; review artist contracts related to production, merchandise, ticketing, and rider specifications.


  • Collaborate with the operations team to develop policies and procedures, assist in operational planning and cost estimation, and supervise staff for assigned venues and projects.


  • Ensure a high standard of customer service, managing day-of-event operations at the venue. Supervise the backstage area to ensure artist hospitality needs are fulfilled, including preparing greenrooms and serving as a resource for artists and their teams.


  • Handle daily administrative tasks, including staff scheduling, timekeeping, recruitment, supervision, and performance monitoring. Work with team members to foster a friendly and safe environment at all events through effective training.


  • Ensure all events are equipped with necessary supplies and equipment for optimal functionality. Collaborate with the operations team to procure these items at competitive prices. Negotiate vendor contracts and maintain positive relationships with suppliers.


  • Engage in venue enhancement and capital projects by providing recommendations for improvements, collaborating with the management team to obtain bids, develop ROI (Return on Investment) analyses, and oversee projects to completion. Ensure the venue is prepared for events and report any maintenance or supply needs to the General Manager.


  • Responsible for event settlement, preparing invoices, and addressing payroll discrepancies.

Education Requirements

  • BA/BS Degree (4-year) in Business Management or a related field.

Experience Requirements

  • 4-6 years of relevant work experience.
  • Prior experience managing private and concert events.
  • Experience in venue and event operations, including artist communication and settlements.

Skills and Competencies

  • Proficient in MS Word, Excel, and Outlook.
  • Strong written and verbal communication skills.
  • Previous management experience with demonstrated leadership abilities.
  • Excellent organizational and project management skills with the capacity to multitask and prioritize effectively.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Preferred experience in the music industry and live music events.
AEG reserves the right to modify the employee's job description, whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal job description.

  • Venue Operations Manager

    7 days ago

    Newport, Kentucky, United States Aeg Worldwide Inc Full time

    About the RoleAEG Worldwide Inc is seeking a highly skilled and experienced Operations Manager to oversee the day-to-day operations of our venues and events. As a key member of our team, you will be responsible for ensuring the smooth execution of events, managing staff, and maintaining a high level of customer service.Key ResponsibilitiesProject Management:...

  • Venue Guest Relations Representative

    1 week ago

    Newport, Kentucky, United States Aeg Worldwide Inc Full time

    For over two decades, AEG has been at the forefront of revolutionizing sports and live entertainment. Each year, we welcome more than 160 million visitors, promote over 10,000 performances, and host upwards of 22,000 events globally. Our commitment lies in innovation, artistry, and community engagement, utilizing our extensive network of 300+ venues, leading...

  • Operations Manager

    3 days ago

    Newport, Kentucky, United States AEG Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at AEG. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our venues and events, ensuring that all logistical and administrative tasks are completed efficiently and effectively.Key ResponsibilitiesProject manage shows,...

  • Operations Manager

    6 days ago

    Newport, Kentucky, United States AEG Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at AEG. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our venues and events, ensuring that all logistical and administrative tasks are completed efficiently and effectively.Key ResponsibilitiesProject manage shows,...

  • Operations Manager

    4 days ago

    Newport, Kentucky, United States Aeg Worldwide Inc Full time

    About AEG Worldwide Inc.AEG Worldwide Inc. is a leading sports and live entertainment company that has been transforming the industry for over 20 years. With a global presence, we host over 160 million guests annually, promote over 10,000 shows, and present over 22,000 events worldwide.We are committed to innovation, artistry, and community, leveraging our...

  • Operations Manager

    2 days ago

    Newport, Kentucky, United States AEG Full time

    Job SummaryAEG is seeking an experienced Operations Manager to oversee the day-to-day operations of our venues and events. The successful candidate will be responsible for managing the logistics of events, ensuring a high level of customer service, and working closely with the operations team to develop policies and procedures.Key ResponsibilitiesProject...

  • Operations Manager

    3 days ago

    Newport, Kentucky, United States Aeg Worldwide Inc Full time

    Job SummaryAEG Worldwide Inc is seeking an experienced Operations Manager to oversee the day-to-day operations of our venues and events. The successful candidate will be responsible for managing the logistics of events, ensuring a high level of customer service, and working closely with the operations team to develop policies and procedures.Key...

  • Theatre Operations Supervisor

    2 weeks ago

    Newport, Kentucky, United States American Multi-Cinema, Inc. Full time

    Position OverviewAs a Theatre Operations Supervisor, you will play a crucial role in overseeing and coordinating the daily operations of our cinema to meet the objectives of American Multi-Cinema, Inc. You will provide guidance and support to your team, ensuring a professional and safe environment for both staff and guests.Key Responsibilities1. Supervise...

  • Operations Manager

    7 days ago

    Newport, Kentucky, United States Aeg Worldwide Inc Full time

    About the RoleAEG Worldwide Inc is seeking a highly skilled and experienced Operations Manager to oversee the day-to-day operations of our venues and events. As a key member of our team, you will be responsible for ensuring the smooth execution of events, managing staff, and maintaining a high level of customer service.Key ResponsibilitiesProject Management:...

  • Transportation Operations Supervisor

    1 week ago

    Newport, Kentucky, United States Northern Kentucky University Full time

    Position OverviewWorking Title: Transportation Operations SupervisorDepartment: Automotive ServicesCompensation Title: Transportation Supervisor IIIPosition Status: RegularWork Schedule: Monday-Friday 6:30AM - 3:00PMHours per Week: 40Commitment to Inclusive Excellence: Northern Kentucky University (NKU) is dedicated to fostering an educational environment...

  • Cleaning Operations Supervisor

    2 weeks ago

    Newport, Kentucky, United States Newport Aquarium Full time

    PRIMARY DUTIES:Work alongside the Guest Services Supervisor to set forth guidelines and objectives for effective facility sanitation.Ensure adherence to Newport Aquarium's policies and procedures while proposing improvements for operational uniformity and safety.Oversee and guide a team of up to 15 individuals to foster high morale and clarity in their roles...

  • Cleaning Operations Supervisor

    2 weeks ago

    Newport, Kentucky, United States Newport Aquarium Full time

    PRIMARY DUTIES:Work closely with the Guest Services Supervisor to set standards and objectives for effective facility sanitation.Ensure adherence to Newport Aquarium's policies and procedures while recommending improvements for operational consistency and safety.Oversee and guide a team of up to 15 individuals to foster high morale and clarify their roles in...

  • Lead Plumbing Operations Supervisor

    2 weeks ago

    Newport, Kentucky, United States Northern Kentucky University Full time

    Position OverviewAs a key member of the Plumbing Department, the Plumbing Supervisor is responsible for overseeing and managing plumbing operations to ensure a clean, sanitary, and welcoming environment for the University community. This role involves supervising a team dedicated to the repair, installation, and modification of plumbing systems and...

  • Youth Sports Site Coordinator

    4 days ago

    Newport, Kentucky, United States i9 Sports - N. ColumbusCincinnati ENE Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and organized individual to serve as a Site Manager for our youth sports leagues. As a Site Manager, you will be responsible for providing a superior i9 Sports experience and overseeing the game-day operations of a venue.Responsibilities:Field Setup and Breakdown: Ensure that the field is set up...

  • Event Hospitality Coordinator

    2 weeks ago

    Newport, Kentucky, United States Aeg Worldwide Inc Full time

    About AEG Worldwide IncFor over two decades, AEG has been at the forefront of revolutionizing sports and live entertainment. Each year, we welcome more than 160 million visitors, organize over 10,000 performances, and showcase more than 22,000 events globally. Our commitment to innovation, creativity, and community engagement drives us to utilize our...

  • Transportation Supervisor

    7 days ago

    Newport, Kentucky, United States Northern Kentucky University Full time

    Job SummaryWe are seeking a highly skilled Transportation Supervisor to join our team at Northern Kentucky University. As a key member of our Operations and Maintenance department, you will be responsible for ensuring the safe and efficient transportation of students, faculty, and staff.Key ResponsibilitiesProvide safe and reliable transportation services to...

  • Executive Chef Supervisor

    4 days ago

    Newport, Kentucky, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Chef Supervisor to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for overseeing the daily operations of our food service department, ensuring the highest quality of food and service to our customers.Key ResponsibilitiesSupervise...

  • Maintenance Supervisor

    4 days ago

    Newport, Kentucky, United States Flaherty & Collins Properties Full time

    Job SummaryWe are seeking a highly skilled Maintenance Supervisor to join our team at Flaherty & Collins Properties. As a key member of our maintenance team, you will be responsible for providing effective leadership to a team of maintenance technicians, ensuring the upkeep and maintenance of our properties, and fostering a positive work environment.Key...

  • Piping Systems Supervisor

    6 days ago

    Newport, Kentucky, United States Messer Construction Full time

    About the RoleMesser Construction is seeking an experienced Piping Systems Supervisor to join our team. As a key member of our Process/Utility Piping Systems team, you will be responsible for overseeing the installation and maintenance of piping systems in the Food and Beverage and Pharmaceutical Industries.Key ResponsibilitiesMentor and develop lead craft...

  • Ticket Sales Associate

    2 weeks ago

    Newport, Kentucky, United States ASM Global Full time

    Ticket Sales Associate at ASM GlobalASM Global, a leader in the management of public assembly venues, is seeking a part-time Ticket Sales Associate. This position is essential for facilitating ticket transactions, managing cash operations, and delivering comprehensive event details to patrons. The successful candidate will possess excellent customer service...