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Referral Coordinator

2 months ago

Miami, Florida, United States ChenMed Full time
Job Summary

ChenMed is seeking a highly skilled Referral Coordinator to join our team. As a Referral Coordinator, you will play a critical role in ensuring seamless patient care by coordinating and processing patient referrals to completion with precision, detail, and accuracy.

Key Responsibilities
  • Coordinates and processes patient referrals to completion with precision, detail, and accuracy.
  • Prioritizes patients in Primary Care Physicians' panels, expedites orders, and schedules patient appointments with preferred providers.
  • Uses web-based insurance sites to obtain referrals and authorizations for multiple payors.
  • Completes orders with proper documentation and notifies patients of appointment information.
  • Participates in daily huddles with physicians and clinicians to communicate patient needs and outstanding items.
  • Enters inpatient and outpatient elective procedures in HITS tool and ensures patient external missed appointments are rescheduled.
  • Provides extraordinary customer service to internal and external customers, including patients and team members.
Requirements
  • High School diploma or equivalent required.
  • A minimum of 1 year of referral experience in a healthcare setting required.
  • Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
  • Medical Assistant certification preferred.
  • CPR for Healthcare Providers is preferred.
About ChenMed

ChenMed is a family-owned and physician-led healthcare organization that is transforming healthcare for seniors and changing America's healthcare for the better. We are a rapidly growing company that seeks to rescue more and more seniors from inadequate healthcare. Our unique approach allows us to improve the health and well-being of the populations we serve.

We offer great compensation, comprehensive benefits, career development, and advancement opportunities, as well as a great work-life balance and opportunities to grow. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.