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Front Desk Associate
2 months ago
Job Title: Front Desk Associate
Job Summary:
We are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Strategic Healthcare Associates. As a key member of our ophthalmology office, you will be responsible for providing exceptional patient care and administrative support.
Responsibilities:
* Greet patients and visitors, manage front desk operations, and maintain a clean and organized workspace
* Answer phone calls, respond to emails, and manage patient communication
* Schedule appointments, manage patient records, and maintain accurate data
* Work closely with physicians and clinical staff to ensure seamless patient care
Requirements:
* 1 year of customer service experience preferred
* High school diploma or equivalent required
* Ability to work independently with minimal supervision
* Excellent communication and interpersonal skills
* Proficiency in electronic health records (EHR) and computer software
What We Offer:
* Competitive hourly rate: $22.00
* Comprehensive benefits package, including 401(k) and health insurance
* Opportunities for professional growth and development
Schedule:
* Monday to Friday, 8am to 5pm
Education:
* Bachelor's degree preferred
Experience:
* Customer service: 1 year preferred
* Medical terminology: 1 year preferred
* Computer skills: 1 year preferred
Work Location:
* In-person at our ophthalmology office
Language:
* English (en-US)