Front Desk Coordinator

1 week ago


Brooklyn, New York, United States ASM Global Full time
Job Title: Front Desk Receptionist

We are seeking a highly skilled and experienced Front Desk Receptionist to join our team at ASM Global. As a key member of our Human Resources department, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting various HR projects.

Key Responsibilities:
  • Provide warm and welcoming service to guests, visitors, and colleagues
  • Manage front desk operations, including scheduling, note-taking, and sending recaps
  • Maintain the office waiting area and conference room presentation
  • Answer, screen, and route incoming calls to the appropriate individuals
  • Manage office budget, supplies, and process expense reports
  • Lead the ordering of event meals, supplies, and other miscellaneous items
  • Send out communication to arena staff regarding policy changes, office closures, and other HR updates
  • Facilitate the planning of hiring events, orientation, and workshops
  • Support Human Resource projects, including recruitment, payroll, and general HR tasks
Requirements:
  • 2+ years of experience as a front desk representative, agent, or relevant experience
  • High school diploma; additional qualifications a plus
  • Welcoming and friendly demeanor
  • Experience managing and redirecting phone calls and emails
  • Dynamic communicator and cross-department collaborator
Competencies:
  • Knowledge of office management and administrative work
  • Great organizational and multi-tasking skills
  • Flexibility to work varying event shifts, nights, weekends, and holidays
  • Strong communication and people skills; customer service oriented
  • Working knowledge of Microsoft Office computer applications

ASM Global is an equal opportunities employer and welcomes applications from diverse candidates. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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