Scuba Equipment Service Specialist
2 weeks ago
Diventures, a leading swim and scuba center with multiple locations, is in search of a dedicated service technician possessing strong mechanical expertise. This role is ideal for a self-motivated individual eager to work in a unique retail setting, focusing on the maintenance and repair of scuba gear. If you are committed to delivering exceptional service and ensuring quality, you will excel in our vibrant and engaging work atmosphere. The position is supervised by the Store Manager, and training opportunities are available for qualified candidates.
Primary Responsibilities
Your main duties will include:
- Maintain Equipment Standards: As a Service Technician, you will be tasked with the servicing and repair of various scuba equipment brands, ensuring they meet all manufacturer and industry regulations. Attention to detail is crucial to uphold the quality standards that define the Diventures experience.
- Prioritize Safety: Safety is paramount in this role. You will inspect, maintain, and repair essential diving equipment, including regulators, computers, and buoyancy compensators. Proper training and certification will be provided based on the equipment type.
- Deliver Excellent Customer Service: Engaging with customers about their diving gear is a key aspect of this position. You will provide support through various communication channels, ensuring a high level of service that aligns with our brand identity.
- Educate and Assist: You will play a vital role in educating both customers and staff about scuba equipment. This includes assisting in the training of retail associates and instructors on technical updates and maintenance procedures.
Essential Attributes
Alongside the necessary mechanical skills, you should be driven to provide outstanding customer service, aiming to build and nurture long-term relationships. A strong work ethic and basic computer proficiency are essential, along with excellent verbal and written communication skills.
Qualifications and Skills
- A solid mechanical aptitude is required. Training will be provided for specific scuba equipment brands.
- Preferred Qualifications:
- Experience in inspecting, maintaining, and repairing scuba gear, including regulators and buoyancy compensators.
- Service and repair certifications from recognized brands such as ScubaPro, Aqua Lung, and others.
- PSI certification for visual cylinder inspection and valve repair.
- Customer Service Skills: Exceptional interpersonal and communication skills are vital to ensure a positive experience for our customers when servicing their scuba equipment.
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