Bilingual Customer Service Representative

5 days ago


Peoria, Arizona, United States The Sherwin-Williams Company Full time
About the Role

The Sherwin-Williams Company is seeking a highly skilled Bilingual Customer Service Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service to our wholesale and retail customers.

Key Responsibilities
  • Customer Service: Work closely with customers to determine their needs, answer questions about our products, and recommend solutions.
  • Sales: Process sales transactions accurately and consistently meet sales goals.
  • Product Knowledge: Remain knowledgeable about our products and services, and be able to discuss available options with customers.
  • Inventory Management: Maintain in-stock and presentable condition of assigned areas.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide excellent customer service.
Requirements
  • Age: Must be at least 18 years old.
  • Language Skills: Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Physical Abilities: Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one year of experience working in a delivery, retail, or customer service position.
  • Product Knowledge: Have previous work experience selling paint and paint-related products.
  • Equipment Operation: Have previous work experience operating tinting and mixing equipment.


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