Fitness Center Representative

1 week ago


Dalton, Georgia, United States Planet Fitness Full time
About Us

At Planet Fitness, we're passionate about helping people achieve their fitness goals in a supportive and non-intimidating environment. Our mission is to provide a Judgement Free Zone where members can feel comfortable and motivated to reach their full potential.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, ensuring a positive member experience, and maintaining a clean and safe environment for our members.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
  • Check members into the system, assist with new account sign-ups, and facilitate updates to member accounts.
  • Take prospective members on tours, answer questions, and provide information about our facilities and services.
  • Perform detailed cleaning in all areas of the facility, ensuring a clean and safe environment for members.
Requirements
  • High school diploma or equivalent required.
  • Excellent customer service skills, with the ability to interact positively and professionally with members and colleagues.
  • Punctuality and reliability are essential.
  • Demonstrate diplomacy in all interactions, using appropriate behavior and language.
Benefits
  • Competitive hourly rate of $9.70.
  • Free Planet Fitness Black Card Membership.
  • Employee Assistance Program (EAP) for confidential counseling resources.
  • Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits.
Why Join Our Team?

At Planet Fitness, we offer a supportive and inclusive work environment, with opportunities for growth and development. Our team members are our top priority, and we're committed to providing a safe and healthy workplace for everyone. If you're passionate about delivering exceptional customer service and making a difference in people's lives, we'd love to hear from you



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