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Customer Service Representative

2 months ago

Dalton, Georgia, United States BlueWave Solutions Full time

Unlock Your Potential at BlueWave Solutions

We are seeking a highly skilled and motivated Customer Service Representative to join our team in Munich. As a key member of our Industrial Center, you will play a vital role in providing exceptional customer service and support to our industrial customers.

Your Responsibilities:

  • Provide technical advice to customers, selecting and developing product solutions for new and existing applications.
  • Create, calculate, and track offers, negotiating terms and conditions with customers while considering legal requirements, customer needs, and technical feasibility.
  • Support your team by handling customer inquiries, exchanging ideas with colleagues, and conducting tandem visits with colleagues in the field.
  • Conduct plausibility checks on delivery dates, prices, and availability, and submit technical inquiries and concepts to suppliers to secure prices and conditions.
  • Continuously expand your technical expertise by maintaining close contact with manufacturers and strategic partners of BlueWave Solutions.

Your Profile:

  • You have successfully completed a (electro-)technical education or equivalent experience.
  • You possess excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • You are proficient in technical software and systems, with a strong understanding of industry trends and developments.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work with a leading company in the industry, with a strong focus on innovation and customer satisfaction.