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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team in Munich. As a key member of our Industrial Center, you will play a crucial role in providing technical advice to our industrial customers, selecting technical alternatives, and developing product solutions for new and existing customer applications.
Your Responsibilities- Provide technical advice to industrial customers, selecting technical alternatives and developing product solutions for new and existing customer applications.
- Create, calculate, and track offers, as well as negotiate terms and conditions with customers, taking into account legal requirements, defined customer needs, and technical feasibility.
- Support your team in the office by handling and responding to customer inquiries, regularly exchanging ideas with colleagues, and conducting tandem visits with colleagues in the field.
- Conduct plausibility checks, for example regarding delivery dates, prices, and availability, and submit technical inquiries and concepts to suppliers to secure prices and conditions.
- Continuously expand your technical expertise, maintaining close contact with manufacturers and strategic partners of Rexel Germany.
You have successfully completed a (electro-)technical education or equivalent experience. You possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks effectively.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and results-driven individual with a passion for technical sales and customer support, we encourage you to apply for this exciting opportunity.
