Technical Support Specialist
3 days ago
Juniper Networks, a leading provider of networking solutions, is seeking a highly skilled Technical Support Engineer to join their team.
Key Responsibilities:
- Provide technical support for Juniper switching platforms via email and telephone communication.
- Handle high-priority and sensitive customer issues, ensuring prompt service restoration and resolution.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain technical documentation to support customer success.
Requirements:
- Strong technical knowledge of Juniper switching platforms and networking protocols.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Full-time telecommuting allowed.
Compensation:
$121,135/yr. - $159,500/yr.
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