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Technical Support Specialist

2 months ago


Sunnyvale, California, United States Juniper Networks Full time
Job Description

Juniper Networks is seeking a highly skilled Technical Support Engineer to join our team.

Key Responsibilities:

  • Provide high-quality technical support for Juniper products via email and telephone communication.
  • Handle high-priority and sensitive customer issues with professionalism and expertise.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain in-depth knowledge of Juniper products and technologies.

Requirements:

  • Strong technical background in hardware and software support.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong analytical and troubleshooting skills.

What We Offer:

  • Competitive salary range: $127,500 - $159,500 per year.
  • Opportunity to work with a leading technology company.
  • Collaborative and dynamic work environment.