Senior Technical Specialist

2 months ago


Sunnyvale, California, United States Intuitive Surgical Full time
Job Summary

We are seeking a highly skilled Senior Technical Specialist to join our team at Intuitive Surgical. As a key member of our engineering team, you will be responsible for providing technical support and troubleshooting services to our manufacturing line.

Key Responsibilities
  • Technical Support: Provide technical assistance and guidance to production technicians and supervisors to resolve equipment-related issues and ensure smooth production operations.
  • Troubleshooting: Conduct thorough investigations to identify root causes of equipment failures and implement corrective actions to prevent future occurrences.
  • Equipment Maintenance: Perform routine maintenance and repairs on equipment to ensure optimal performance and minimize downtime.
  • Quality Assurance: Collaborate with quality assurance teams to identify and address quality-related issues and implement process improvements.
  • Documentation: Maintain accurate and detailed records of technical support activities, including troubleshooting, maintenance, and quality assurance activities.
Requirements
  • Education: Associate's degree or equivalent in a relevant field, such as engineering or technical studies.
  • Experience: Minimum 5 years of experience in a technical support or engineering role, with a strong background in troubleshooting and equipment maintenance.
  • Skills: Excellent problem-solving and analytical skills, with the ability to work independently and as part of a team. Strong communication and documentation skills, with the ability to effectively communicate technical information to non-technical stakeholders.
Preferred Qualifications
  • Agile Methodologies: Experience with Agile development methodologies and tools, such as JIRA or Trello.
  • Technical Skills: Proficiency in technical software and tools, such as CAD design software or programming languages like Python or C++.
  • Industry Knowledge: Familiarity with the medical device industry and regulatory requirements, such as FDA regulations.
What We Offer
  • Competitive Salary: Market-competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for professional growth and development, including training and education programs.
  • Diverse and Inclusive Work Environment: Diverse and inclusive work environment, with a commitment to diversity, equity, and inclusion.


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