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Business Development Manager
2 months ago
C.H. Robinson is seeking a highly motivated and customer-centric professional to fill the position of Business Development Manager in our Global Forwarding division. As a key member of our team, you will be responsible for driving revenue growth by developing and maintaining strong relationships with existing clients, identifying new business opportunities, and collaborating with internal stakeholders to deliver exceptional customer experiences.
Key Responsibilities- Business Development
- Build and maintain strong relationships with key decision-makers at multiple levels within customer organizations
- Develop and execute strategic plans to increase revenue and market share
- Collaborate with internal teams to identify and pursue new business opportunities
- Manage customer pricing strategies to ensure competitiveness and profitability
- Develop and implement sales strategies to drive growth and retention
- Customer Experience
- Develop and implement account plans to ensure customer satisfaction and retention
- Act as a customer advocate, communicating customer needs and expectations to internal stakeholders
- Manage customer performance expectations and ensure quality execution
- Develop and implement corrective action plans to address customer feedback and concerns
- Efficiency and Financial Accountability
- Monitor and analyze financial results, volume, and service performance reports to identify areas for improvement
- Develop and implement process improvements to increase efficiency and reduce costs
- Manage accounts receivable and ensure timely payment from customers
- Other duties as assigned to support the team and business objectives
- Bachelor's degree from an accredited college or university
- Minimum 2 years of experience in business development, sales, or a related field
- Proven track record of driving revenue growth and customer satisfaction
- Strong communication, negotiation, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Global forwarding experience
- Master's degree from an accredited college or university
- Professional certifications in sales, marketing, or a related field
- Fluency in multiple languages
C.H. Robinson is a global logistics company that provides innovative supply chain solutions to customers around the world. We are committed to building a diverse and inclusive workplace where all employees feel valued and empowered to succeed. If you are a motivated and customer-centric professional looking for a challenging and rewarding career opportunity, we encourage you to apply.