Assistant Department Manager

5 days ago


Cambridge, Massachusetts, United States Bned Full time

Job Summary

The Harvard Coop, a leading retailer in the academic and co-curricular community, is seeking a highly skilled and customer-focused Assistant Department Manager to join our team. As a key member of our management team, you will be responsible for supporting all store operations and departmental needs in partnership with the Clothing and Gift Department Management Team.

Key Responsibilities

  • Assist in the daily operation of the store, including managing inventory, processing sales transactions, and maintaining a clean and organized sales floor.
  • Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
  • Utilize analytical skills and knowledge of the campus to best manage the day-to-day operations and make decisions.
  • Assist with assigning work and providing focused direction to booksellers to manage and accomplish multiple projects.
  • Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases.

Requirements

  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the BNCollege Best Seller Program.
  • High school diploma/GED preferred.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Life Insurance.
  • Short-term and Long-term disability.
  • Eligibility to participate in a 401(k) (after the completion of 1000 hours worked in a 12-month period).
  • Paid Time Off (Vacation, Sick, and Flex Days).
  • Commuter Benefits.
  • Employee Assistance Program.
  • Employee Discount.


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