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Department Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Department Manager to join our team at The Harvard Coop, a leading retail store in Harvard Square. As an Assistant Department Manager, you will play a key role in supporting the daily operations of the store, including managing departmental needs, providing outstanding customer service, and ensuring a positive shopping experience for our customers.
Key Responsibilities- Assist in the daily operation of the store, including managing departmental needs and providing support to the management team.
- Provide exceptional customer service, ensuring that customers receive a positive and personalized shopping experience.
- Manage and maintain a high level of product knowledge, including merchandise, services, and promotions.
- Assist with assigning work and providing focused direction to team members to ensure the proper execution of tasks and projects.
- Maintain a presence on the sales floor, greeting customers, answering questions, and assisting with purchases as needed.
- Ensure that the sales floor is visually appealing, well-organized, and maintained to the highest standards.
- Process sales transactions, including cash, credit, and financial aid payments, as needed.
- 2+ years of experience in a retail setting, preferably as a manager or buyer.
- High school diploma or equivalent preferred.
- Excellent customer service skills, with the ability to match customers to products that meet their needs.
- Basic reading, writing, and accounting skills required.
- Strong interpersonal, communication, and problem-solving skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Medical, dental, and vision insurance.
- Life insurance.
- Short-term and long-term disability.
- Eligibility to participate in a 401(k) plan.
- Paid time off (vacation, sick, and flex days).
- Commuter benefits.
- Employee assistance program.
- Employee discount.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
