Benefits Administrator

7 hours ago

Metairie, Louisiana, United States Bernhard LLC Full time
About Bernhard LLC

Bernhard LLC is a leading provider of innovative engineering, construction, and energy solutions. Our core mission is to deliver exceptional service and promote a sustainable future.

Job Summary

The Benefits Administrator will perform key responsibilities in benefits administration, utilizing various systems and carrier systems to ensure efficient and courteous handling of customer service calls and benefits-related issues.

Key Responsibilities
  • Customer Service: Ensure timely and efficient handling of customer service calls from internal and external clients regarding benefits and benefits-related issues.
  • Benefits Enrollment: Serve as the main point of contact for benefits enrollment system for annual Open Enrollment, new hires, existing employee updates, qualified life events, and special enrollments.
  • Problem-Solving: Troubleshoot problems in benefits systems, make suggestions, and correct issues.
  • Communication: Respond timely to emails, faxes, and notices regarding employees' benefits and National Medical Support Notice orders.
  • System Maintenance: Monitor rehires for correct benefits coverage start dates and coverages for reinstatements, if applicable.
  • Employee Support: Assist employees and covered dependents in understanding Bernhard LLC's benefits offerings.
  • Benefits Administration: Assist employees with benefits enrollments and login issues in BEKI/Benefits Prime.
  • Benefits Meetings: Conduct benefits enrollment meetings, advise on eligibility, costs, and coverages.
  • Benefits Communications: Distribute benefit communications to eligible participants.
  • Benefits Inquiries: Monitor benefits email inbox and promptly respond to questions and requests.
  • Benefits Broker Involvement: Involve benefits brokers to assist participants with claims and questions, as needed, following HIPAA policies.
  • Benefits Reconciliation: Reconcile all benefit carrier invoices, allocate for cost accounting, and timely process all monthly benefits carrier invoices.
  • Benefits Auditing: Audit benefits carrier invoices monthly to UKG Benefits Prime and payroll deductions in legacy payroll systems to UKG Benefits Prime.
  • 401K Administration: Upload eligibility and demographic data updates into Fidelity for 401K plan administration.
  • Benefits Carrier Communication: Communicate directly with benefits carriers regarding employee eligibility and monitor benefits EDI files feeds for accuracy.
Requirements
  • Education and Experience: Minimum 2 to 5 years of experience in Human Resources functions, preferably in benefits administration.
  • HRIS Benefits Admin Experience: HRIS benefits admin experience and with insurance carrier admin systems.
  • Technical Skills: Basic knowledge of MS Office Suite required, with advanced skills in Outlook, Word, and Excel required.
  • Soft Skills: Attention to detail, ability to follow company procedures, good oral and written communication skills, excellent interpersonal skills, and effective verbal and written communication skills.
  • Industry Knowledge: Well-versed in the industry and Bernhard LLC's competitors.
  • Multitasking: Excellent multitasking skills, with the ability to perform duties outside of the scope of work when necessary.
Work Environment
  • Travel Requirements: 0-5% of time will be spent traveling to job site(s)/office location.
  • Physical/Work Environment Requirements: Prolonged periods of sitting at a desk and working on a computer, climbing stairs, remaining in a stationary position, often kneeling, standing or sitting for prolonged periods, repeating motions that may include the wrists, hands, and/or fingers, quiet environment, and light work that includes adjusting and/or moving objects up to 20 pounds.
Pay Range

USD $50,000.00 - USD $66,800.00 /Yr.

EEO Statement

Bernhard LLC is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

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