Employee Benefits Specialist

1 week ago

Metairie, Louisiana, United States Bernhard LLC Full time
About Bernhard LLC

Bernhard LLC is a leading provider of innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Our company is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service (EaaS) solutions to our clients.

Job Summary

The Benefits Administrator performs benefits administration responsibilities by utilizing benefits systems, payroll systems, and carrier systems. This role is responsible for ensuring the efficient handling of customer service calls from internal and external clients regarding benefits and benefits-related issues.

Key Responsibilities
  • Ensure courteous and efficient handling of customer service calls from internal and external clients regarding benefits and benefits-related issues.
  • Responsible for being the main point of contact for benefits enrollment system for annual Open Enrollment, new hires, existing employee updates, qualified live events, special enrollments.
  • Assist in special projects and transition efforts by performing the same or similar duties during transfers to ensure smooth benefits transfers between positions and entities.
  • Troubleshoot problems in the benefits systems, make suggestions, and correct issues.
  • Respond timely to emails, faxes, notices, regarding employees' benefits, National Medical Support Notice orders.
  • Monitors rehires for correct benefits coverage start dates and coverages for reinstatements, if applicable.
  • Keep all systems updated with employees' most current information, address changes, and updates to demographic data for accurate EDI transfer to benefits carriers.
  • Monitors carrier and file feed error reports and timely resolves all issues.
  • Assists employees and covered dependents in understanding Bernhard's benefits offerings.
  • Assists employees with benefits enrollments and login issues in BEKI / Benefits Prime.
  • Conducts benefits enrollment meetings, advises on eligibility, costs, and coverages.
  • Distributes benefit communications to eligible participants.
  • Monitors benefits email inbox and promptly responds to questions, requests.
  • Involves benefits brokers to assist participants with claims, questions, as needed, by following HIPAA policies.
  • Reconciles all benefit carrier invoices, allocates for cost accounting, and timely processes all monthly benefits carrier invoices.
  • Audits benefits carrier invoices monthly to UKG Benefits Prime.
  • Audits payroll deductions in legacy payroll systems to UKG Benefits Prime.
  • Uploads eligibility and demographic data updates into Fidelity for 401K plan administration.
  • Communicates directly with benefits carriers regarding employee eligibility and monitors benefits EDI files feeds for accuracy.
Requirements
  • Minimum 2 to 5 years of experience in Human Resources functions, preferably in benefits administration.
  • HRIS benefits admin experience and with insurance carrier admin systems.
  • Basic knowledge of MS Office Suite required with advanced for Outlook, Word, and Excel required.
  • Attention to detail and ability/willingness to follow company procedures.
  • Good oral and written communication skills.
  • Excellent interpersonal skills.
  • Effective verbal and written communication skills.
  • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
  • Well-versed in the industry and the Company's competitors.
  • Excellent multitasking skills, with the ability to perform duties outside of the scope of work when necessary.
Work Environment

This role is a Full-Time, Non-Exempt position that reports to the Director of Compensation & Benefits. The work environment is quiet, and the physical demands of the job include prolonged periods of sitting at a desk and working on a computer, climbing stairs, and remaining in a stationary position.

Pay Range

The pay range for this position is USD $50,000 - USD $66,800 per year.

Equal Opportunity Employer

Bernhard LLC is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.

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