Front Desk Operations Coordinator

2 days ago


Hamilton, Montana, United States Town Pump Full time
Job Description
The Town Pump Hotel Group is looking for a highly skilled and detail-oriented Hotel Night Auditor to join our team. As a critical member of our front desk operations, you will be responsible for ensuring the accuracy and efficiency of our night audit processes.

Responsibilities:
  1. Audit room charges and transactions to ensure accuracy and compliance with company procedures.
  2. Prepare and review audit reports, summaries, and records as outlined in our audit procedures.
  3. Process guest check-ins and outs, post payments and charges as necessary, and provide exceptional customer service.
  4. Answer hotel switchboard calls, respond to guest inquiries, and provide information on hotel services and amenities.

Salary Range:$45,000 - $55,000 per year

Benefits:Town Pump Hotel Group offers a comprehensive benefits package, including 401(K), Health, Dental, and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

About Us:Town Pump Inc. is an Equal Employment Opportunity employer committed to diversity and inclusion. We strive to create a workplace culture that values respect, empathy, and teamwork.

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