Employee Benefits Account Manager
4 weeks ago
The MJ Companies is seeking a highly skilled Employee Benefits Account Manager to provide exceptional service to our clients. As a key member of our team, you will be responsible for managing client relationships, implementing benefits programs, and ensuring seamless client transitions.
Key Responsibilities- Manage new client onboarding and benefit administration configurations
- Work with Client Executive to execute implementation processes, including meetings, documentation, and coordination with carriers and vendors
- Set up new groups, renewals, and terminations, ensuring accurate record maintenance
- Participate in client meetings as needed
- Serve as day-to-day point of contact for clients and vendors, handling queries, meetings, and communications
- Maintain client advocacy lists and manage billing and enrollment audits
- Assist in preparing and reviewing documents, including NQTL Analysis Forms and COBRA updates
- Coordinate annual compliance tasks for clients in collaboration with internal Compliance Team
- Lead and project manage the renewal and marketing process, including preparing and distributing RFP packets
- Engage in pre-marketing strategies, gather analytics for marketing, and ensure client needs are met effectively
- Review and maintain executed client contracts, plan documents, SBCs, SPDs, Business Associate Agreements, and amendments for accuracy
- Verify receipt of final client contract from carrier/TPA/vendor and review final contract to ensure reflection of negotiated terms and accuracy of data
- Preferred minimum of 5 years of experience with client-facing customer service and/or marketing with an in-depth knowledge of the insurance brokerage business
- Demonstrated skills: project management, prioritization, problem-solving, sense of urgency, detail-oriented, excellent organizational and time management, follow through, and ability to work independently
- Excellent verbal and written communication skills; professional presentation skills
- Life & Health License (required upon hire)
In addition to your salary, MJ Insurance offers a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements).
An estimated base salary range is $70,000-$100,000.
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