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Service Appointment Coordinator

2 months ago

Schenectady, New York, United States The Lia Group Full time
Job Overview

The Lia Auto Group is currently seeking a dedicated Service Appointment Coordinator to enhance our service department operations.

COMPENSATION RANGE: $16-$18/hour based on experience

SIGN ON BONUS: N/A

QUALIFICATIONS:

  • Self-motivated and organized individual
  • Positive and engaging demeanor
  • Familiarity with dealership processes is a plus, but not mandatory
  • Commitment to delivering exceptional customer service
  • Proficient in computer usage
  • Polite and prompt in communications
  • Professional appearance and strong verbal/written communication skills
  • Valid and clean driver's license required

PRIMARY DUTIES:

  • Respond to customer inquiries and manage service appointment scheduling
  • Provide information regarding services performed or products purchased, or direct customers to appropriate personnel
  • Perform additional tasks as assigned by management

EMPLOYEE BENEFITS:

  • Medical, Dental, and Vision coverage
  • 401K Plan with Employer Matching
  • Paid Time Off
  • Weekly Pay Schedule
  • Employer-funded Life Insurance
  • Discounts on services and parts
  • Employee vehicle purchase programs
  • Company-provided uniforms

ABOUT THE LIA AUTO GROUP:

Established in 1977, The Lia Auto Group is among the top 100 automotive groups in the United States, operating 21 dealerships across New York, Connecticut, and Massachusetts. Our diverse offerings include brands such as Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). We also provide rental services and comprehensive repair solutions through our Lia Collision Center.

Our organization has expanded to include various ventures, such as Vent Fitness, Lia Insurance Agency, and BurgerFi, alongside commercial properties. With a workforce of over 1,500 committed professionals, we have consistently delivered quality products and outstanding customer experiences for over four decades.

We are dedicated to fostering a culture of growth and development, offering competitive salaries, comprehensive benefits, and a safe, rewarding work environment. We seek individuals who are eager to contribute to our ongoing success and service excellence.

COMMUNITY ENGAGEMENT:

We actively support the communities we serve and encourage participation in volunteer and fundraising initiatives for local charities and non-profit organizations.