Housing Support Coordinator
2 weeks ago
Position: Rental Assistance Specialist
Purpose: Are you dedicated to enhancing the lives of individuals in your community? As a Rental Assistance Specialist, you will be instrumental in delivering vital support to those requiring housing assistance. Your expertise in organization, data management, and effective communication will be essential in our housing programs, ensuring that interactions with clients and landlords yield positive results.
Location: Bend
Compensation: $23.15/hour (additional $0.50/hour for bilingual Spanish)
Work Schedule: Full-time (40 hours/week)
Benefits: Comprehensive medical, dental, vision, and life insurance coverage, agency-funded retirement plan (up to 6%), nearly two weeks of vacation accrued in the first year, 14 paid holidays annually, and separate sick leave accrual.
NeighborImpact Housing Program: NeighborImpact's Housing initiative provides essential assistance to individuals and families in need across various counties, prioritizing applications based on urgency rather than a first-come, first-served basis.
Commitment to Diversity: We uphold the respect and dignity of all individuals, striving to create a safe environment for everyone, irrespective of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation.
Key Responsibilities:
- Facilitate client intake processes and manage scheduling.
- Perform data entry and maintain accurate records.
- Communicate effectively with clients and landlords regarding assistance programs.
- Collect necessary documentation for rental payments and track payment statuses.
- Assist with program assessments and provide general support as needed.
Qualifications:
- High School diploma or GED required; associate's degree or equivalent certification preferred.
- Bilingual in English and Spanish preferred, both written and verbal.
- Intermediate proficiency in computer systems, including MS Office, email, and office equipment preferred.
- Two years of customer service experience preferred.
Requirements:
- Valid driver's license.
- Proof of current auto insurance.
- Access to reliable transportation.
- Satisfactory criminal background check.
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