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Housing Support Coordinator

2 months ago

Bend, Oregon, United States NeighborImpact Full time
Job Overview

Position: Rental Assistance Specialist

Role Summary: Are you dedicated to enhancing the lives of individuals and families in your community? As a Rental Assistance Specialist, you will be instrumental in delivering vital support to those facing housing challenges. Your expertise in organization, data management, and effective communication will be essential in our housing programs, ensuring that every interaction with clients and landlords fosters positive results.

Key Responsibilities:

  • Oversee client intake processes and manage scheduling.
  • Perform data entry and maintain accurate records for rental assistance.
  • Facilitate communication between clients and landlords to ensure smooth transactions.
  • Collect necessary documentation for rental payments and track payment statuses.
  • Assist in program assessments and provide general support to clients.

Qualifications:

  • High School diploma or GED is required; an associate's degree or relevant certification is preferred.
  • Bilingual proficiency in English and Spanish is preferred, both written and verbal.
  • Intermediate skills in computer applications, including MS Office, are preferred.
  • Two years of customer service experience is preferred.

Requirements:

  1. Valid driver's license.
  2. Proof of current auto insurance.
  3. Access to reliable transportation.
  4. Satisfactory completion of a criminal background check.

Compensation: $23.15/hour (plus an additional $0.50/hour for bilingual Spanish)

Work Schedule: Regular full-time (40 hours/week)

Benefits: Comprehensive medical, dental, vision, and life insurance coverage, agency-funded retirement plan (up to 6%), nearly two weeks of vacation accrued in the first year, 14 paid holidays annually, and separate sick leave accrual.

Organization Overview: NeighborImpact's Housing program provides essential assistance to individuals and families in need, focusing on eviction prevention and deposit support. We prioritize applications based on need, fostering an inclusive environment that respects the dignity of all individuals, regardless of their background.