IT Service Delivery Specialist

5 days ago


Augusta, Maine, United States Volt Full time

Job Summary

Volt is seeking an experienced IT Service Delivery Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure.

Key Responsibilities

  • Provide technical support and maintenance for our IT infrastructure, including hardware, software, and communication systems.
  • Work closely with our IT services team to ensure seamless delivery of IT services.
  • Maintain relationships with business stakeholders to ensure alignment with IT strategy.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain technical documentation and knowledge base.

Requirements

  • College/University degree in a related field or equivalent experience.
  • Minimum of 5 years' experience in IT Helpdesk environment.
  • Previous experience in supporting clients, servers, communication equipment, and network infrastructure.
  • Strong knowledge of VMware ESXi, VCenter, Windows Server, Cisco networking, and CITRIX.
  • Excellent communication and interpersonal skills.

What We Offer

  • Competitive hourly rate between $32.00 and $44.00.
  • Opportunity to work with a dynamic and growing company.
  • Collaborative and supportive work environment.
  • Professional development opportunities.

About Volt

Volt is an Equal Opportunity Employer and is committed to providing a work environment free of discrimination and harassment. We offer a range of benefits, including health, dental, vision, and 401(k) plans.



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