Patient Service Representative

4 days ago


Dubuque, Iowa, United States Access Dubuque Full time
About the Job

We are seeking a highly skilled Patient Service Representative to join our team at Access Dubuque. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our medical practice.

Key Responsibilities
  • Check-in patients for appointments and verify their demographic and insurance information.
  • Schedule and confirm patient appointments, cancellations, check-ups, and physician referrals.
  • Answer telephones and respond to patient inquiries regarding insurance and payments.
  • Review, update, or obtain patient information to ensure accurate billing and enter demographics into our system.
  • Verify insurance information and status.
  • Schedule or cancel appointments for patients and ensure all procedures are properly scheduled in our computer system.
  • Perform various clerical duties to support the daily operation of our practice.
Requirements
  • High school diploma or equivalent required.
  • Three months to one year of experience in a similar role or related field.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Knowledge of patient scheduling programs and electronic medical records.
What We Offer

We offer a competitive hourly wage and a comprehensive benefits package, including vacation time and generous company-provided benefits.



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