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Patient Service Representative
2 months ago
About the Job
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Access Dubuque. As a key member of our dermatology department, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.
Key Responsibilities
- Check-in patients for appointments and verify patient demographics and insurance information.
- Schedule and confirm patient appointments, cancellations, check-ups, and physician referrals.
- Answer telephones and respond to patient inquiries regarding insurance and payments.
- Review, update, or obtain patient information and ensure accurate billing and demographic entry.
- Perform clerical duties to support the daily operation of the practice.
Requirements
- High school diploma or equivalent required.
- Three months to one year of similar or related experience and/or training.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Knowledge of patient scheduling programs and electronic medical records.
What We Offer
We offer a competitive hourly wage, a comprehensive benefits package, and opportunities for professional growth and development.