Aquatics Program Manager

2 days ago


Columbia, South Carolina, United States British Swim School of Columbia Full time
Job Opportunity

We are seeking a highly skilled and dedicated Aquatics Manager to join our team at British Swim School of Columbia.

About the Role

The Aquatics Manager will be responsible for the day-to-day operations of our aquatics program, ensuring that our services are delivered according to brand and safety standards. This includes managing instructor teams, providing initial and ongoing training, and handling customer interactions.

Key Responsibilities
  • Manage and coordinate the aquatics program, including scheduling and employee management.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Collaborate with instructors to ensure high-quality lessons and customer service.
  • Monitor and maintain accurate records of employee certifications and training.
  • Contribute to the development of new programs and services to meet customer needs.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Excellent communication, organizational, and leadership skills.
  • Experience in customer service, management, or a related field.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a meaningful impact in your community.


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