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MST Program Manager

2 months ago

Columbia, South Carolina, United States Thompson Child & Family Focus Full time
Job Overview

Thompson Child & Family Focus is seeking dedicated and compassionate professionals who are passionate about enhancing the lives of children and families through innovative therapeutic and educational services.

Benefits for Full-Time Employees:

  • Three weeks of paid time off (PTO) in the first year, plus ten paid holidays.
  • Comprehensive health, dental, and vision insurance options, along with short-term and long-term disability coverage.
  • Life insurance and 401K matching contributions.
  • Education reimbursement programs.
  • Paid time off for community service and volunteering.
  • Access to free Employee Assistance Program (EAP) services.
  • Mileage reimbursement for work-related travel.
  • Opportunities for professional growth and advancement.
  • Provision of an iPhone and laptop for eligible positions.
  • Clinical supervision reimbursement for qualifying roles.

Compensation: Annual salary ranging from $60,000 to $70,000.

Key Responsibilities

The Program Supervisor for MST will oversee daily operations and ensure the performance of their designated program(s). Success will be evaluated based on three primary metrics: financial performance, staff retention and engagement, and program quality outcomes. The Program Supervisor is expected to exemplify the principles of effective leadership.

  • Provide proactive coaching and constructive feedback to foster the professional development of team members.
  • Establish program objectives, define roles, manage caseloads, and prioritize tasks for a team of four direct reports.
  • Facilitate effective communication across all levels to meet program requirements.
  • Recruit, interview, and select high-caliber talent for program staff.
  • Conduct thorough assessments of team members' performance with well-documented evaluations.
  • Address performance issues proactively and replace team members who do not meet expectations.
  • Create a collaborative and trusting environment that values teamwork.
  • Ensure compliance with the agency's Continuous Quality Improvement (CQI) process to meet program data and outcome goals.
  • Maintain adherence to internal and external standards regarding documentation and services provided.
  • Coordinate with internal and external stakeholders to advocate for the program's needs.
  • Serve as a role model for professionalism, positivity, and teamwork across the organization.
  • Address any client, parent, or guardian complaints or concerns effectively.
  • Complete necessary assessments and documentation as required by MST or RBHS guidelines.
  • Ensure the fidelity of the MST model is upheld by the team.
  • Manage team performance in relation to people, finances, and quality outcomes, contributing to overall program success.
Qualifications

Required Qualifications:

  • Master's degree in Psychology, Social Work, Counseling, or a related field with appropriate licensure (e.g., licensed psychologist, LISW-CP, LPC, LMFT, or LAC).
  • Active licensure in South Carolina.
  • A minimum of three years of experience as a high-performing individual contributor in a relevant field.
  • Experience in leadership or management roles, including project management, coordination, or training.
  • A valid Driver's License and compliance with all credentialing and licensing standards applicable to the program.
  • Demonstrated potential for growth and development as a leader.
  • Supervisory experience is preferred.

Thompson Child & Family Focus is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.