Scientific Instrument Installation and Repair Technician
6 days ago
Job Summary:
JEOL USA, INC. is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing and maintaining electron microscopes at customer sites, providing technical support and troubleshooting services, and ensuring that all equipment is functioning properly.
Key Responsibilities:
- Install new or modified electron microscopes at customer sites to ensure full functionality according to specifications
- Independently diagnose and repair electron microscopes within the territory
- Inspect malfunctioning instruments to determine the nature and scope of the problem
- Communicate with clients, vendors, supervisors, and other stakeholders to accomplish work
- Exercise discretion and independent judgment in resolving problems
- Provide on-site technical assistance to troubleshoot and repair equipment
- Complete and submit field service reports and weekly expense reports
Requirements:
- Associate's degree in engineering and/or science
- 6+ months of electronics or related experience and/or training
- Excellent customer service skills
- Hands-on technical experience with installation and repair of equipment
- Knowledge of and ability to apply analog, digital, and RF electronics
- A basic understanding of troubleshooting techniques and approaches
- A valid driver's license and passport are required
- Up to 30% overnight travel is anticipated
What We Offer:
- Competitive salaries and a comprehensive benefits package
- 401K plan with a match
- Company car
- Opportunities for advancement
About JEOL USA, INC.:
JEOL USA, INC. is a leading provider of scientific instruments and solutions. With over 70 years of expertise in electron microscopy, mass spectrometry, and NMR spectrometry, we are committed to delivering innovative solutions that drive scientific progress and improve human society.
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