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Senior Manager, Business Compliance Expert

2 months ago

San Francisco, California, United States VXI Global Solutions Full time
About the Role

We are seeking a highly experienced Senior Manager, Business Compliance to join our team within the Legal and Compliance department. As a key member of our Business Advisory team, you will provide leadership and judgment to the Product Compliance team to build and evolve consumer financial products and services that meet the needs of millions of Chime members.

You will ensure we adhere to federal, state, and local agency regulations, working closely with internal teams and our issuing bank partners' legal and compliance teams to facilitate quality and innovative compliance risk management solutions.

This role will report to the Director of Business Compliance and Regulatory Response.

Key Responsibilities
  • Lead a product compliance team and efforts to work directly with the product development, engineering, operations, and the broader Legal and Compliance team to support new and existing product expansion by scoping, defining, and communicating product and compliance requirements.
  • Build and maintain adherence to a framework for conducting and applying research and analysis on federal, state, and local regulations, as well as industry standard practice affecting the banking, consumer financial services industry, especially as it relates to our most complex products and services and new services, in order to guide internal teams as they develop new and existing products.
  • Oversee internal change management and documentation practices for advising product teams on product and control changes to mitigate regulatory risk and follow regulations and their changes, including aiding in the development of business operations policies/procedures and ensure implementation of compliance processes with the operations team, as well as other functional and business units.
  • Oversee incoming or outgoing bank partner submissions and its process to ensure regulatory expectations are met prior to submission.
  • Support the compliance function in defining and achieving departmental initiatives, maintaining relevant policies and procedures, developing documentation solutions, and liaising with auditors.
  • Build and maintain strong, collaborative relationships with internal and external partners such as the Legal, Bank Partnership, Corporate Affairs, and Risk functions.
Requirements
  • Minimum of 12+ years of experience in credit, payments, or other consumer banking products.
  • Proven experience leading and training a team, and supervising production and quality of team reviews and activities.
  • A desire to collaborate and have the ability to influence both your colleagues and external partners to achieve consensus on regulatory risk issues and appropriate mitigation.
  • Specific knowledge of consumer protection laws and regulations related to federal and state, including, but not limited to: Fair Credit Reporting Act (Regulation V), Truth In Lending Act (Regulation Z), Equal Credit Opportunity Act (ECOA), Unfair, Deceptive, or Abusive Acts and Practices (UDAAP), Electronic Funds Transfer Act (Regulation E), Truth in Savings Act (Regulation DD), Bankruptcy, FTC compliance, BSA, money transmission laws, as well as state-specific rules and regulations, as well as direct experience with regulatory entities (e.g., OCC, FRB, FDIC, CFPB, FinCEN, state agencies).
  • Experience researching, interpreting, and applying banking rules, regulations, and industry standards practices.
  • Have a proven track record of driving alignment across multiple levels of the organization with diverse perspectives.
  • Demonstrates strong project management skills, including leadership and consensus building while managing against tight deadlines.
  • Ability to credibly challenge solutions and ensure timely escalation of issues and concerns as and when appropriate.
  • Adaptable in unexpected situations, comfortable dealing with ambiguity and uncertainty.
  • Excellent analytical, verbal, and written communication skills.
  • A creative and curious mind for finding solutions that ensure the best experience for our members.
About Us

At Chime, we believe that everyone can achieve financial progress. We're passionate about developing solutions and services to empower people to succeed.

Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime-a financial technology company, not a bank* founded on the premise that basic banking services should be helpful, transparent, and fair.

Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward.

By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we're well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college.

Every day, we're inspired by our members' dreams and successes, big and small.

We're uniting everyday people to unlock their financial progress-will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.