Automotive Sales Representative

2 weeks ago

Spokane, Washington, United States Knudtsen Foothills Full time
Job Overview

COMPENSATION: This role offers a pay range of $16.28/hour - $57.00+/hour, with earnings based on performance through commission.

About Knudtsen Foothills

Knudtsen Foothills Lincoln Mazda is in search of a dedicated Automotive Sales Representative to become part of our family-oriented organization. As a family-run business, we are committed to serving the Spokane and Post Falls areas with a selection of new and pre-owned vehicles, comprehensive body shop services, and a full-service department, alongside authentic Mazda and Lincoln parts. Our mission is to foster a collaborative environment where we value our relationships with colleagues, customers, and the community.

Benefits Include:

  • Health benefits sponsored by the employer, including medical, dental, and vision coverage for employees and their dependents.
  • Life insurance options.
  • Paid holidays and sick leave.
  • Paid vacation time.
  • Discounts on vehicle purchases for employees.
  • 401(K) Retirement Savings Plan with a 4% employer match.
  • Support for training and educational advancement.

Position Summary

As an Automotive Sales Representative, your primary responsibility will be to facilitate the sale of new and used vehicles while adhering to dealership standards for profitability, volume, and customer satisfaction. You will serve as a key representative of Knudtsen in the marketplace, playing an essential role in building and maintaining long-term customer relationships, while upholding high ethical standards. Ongoing training related to products, processes, and services will be provided.

Key Responsibilities

  • Welcome and assist all customers who enter the dealership.
  • Identify customer needs, conduct vehicle demonstrations, and accompany customers on test drives to enhance the likelihood of a successful sale.
  • Thoroughly explain product features, applications, and advantages to customers, including optional equipment available for purchase.
  • Complete all necessary paperwork in accordance with dealership protocols, collaborate with the sales manager to finalize transactions, and submit all completed documentation to the finance department.
  • Deliver vehicles to customers, ensuring they understand the vehicle's features, warranty, and related paperwork.
  • Introduce customers to service department staff to highlight the quality and efficiency of available maintenance and repair services.
  • Maintain a system for prospect development and follow-up with previous customers to encourage repeat business and referrals, as well as address any post-delivery inquiries.
  • Engage in required training and stay informed about new products, features, and consumer benefits.
  • Perform additional duties as assigned.

Qualifications

  • A collaborative team player dedicated to providing exceptional customer service.
  • Self-driven with the ability to set and achieve specific goals.
  • Strong written and verbal communication skills.
  • Previous experience in automotive sales is preferred.
  • Proficient in computer usage, basic software applications, and the ability to learn customer relationship management software.
  • Familiarity with federal, state, and local regulations governing retail automobile sales, along with a basic understanding of vehicle equity, values, and depreciation.
  • Possession of a valid driver's license.
  • Ability to pass a motor vehicle report and maintain a safe driving record.
  • Successful completion of a criminal background check and drug screening, with random testing as required by the company.

Physical Requirements and Work Environment

The physical demands outlined here are representative of those that must be met by an employee to effectively perform the essential functions of this role. The physical requirements for the Sales Representative position include:

  • Continuous standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
  • Regular communication with customers, requiring verbal interaction.
  • Ability to lift or move items weighing at least 50 pounds.
  • Vision capabilities necessary for close and distance viewing, color differentiation, peripheral vision, depth perception, and focus adjustment.
  • Willingness to work in various weather conditions.

Team members typically work 40 hours per week, often outdoors on the sales lot. The work environment may vary from quiet and calm to fast-paced, with occasional exposure to loud noises and hazardous conditions in service areas.

Knudtsen Dealerships and Auto Body Shops is an equal opportunity employer, committed to preventing discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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