Sales Consultant

7 days ago


Spokane, Washington, United States Asbury Automotive Full time
About Asbury Automotive Group

Asbury Automotive Group is a leading automotive retailer in the United States, operating as a Fortune 500 company. We are committed to redefining the traditional dealership model through innovative technologies and a customer-centric approach. Our culture is built on our North Star and Compass, which guide our actions and decisions. We strive to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment for our team members.

Job Summary

We are seeking a strong and energetic Sales Consultant to join our team. As a Sales Consultant, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers. Your primary role will be to respond to customers who inquire about vehicles advertised online, utilizing phone and email methods. You will work with customers who visit the store directly, taking them through the initial buying process to the final sale.

Key Responsibilities
  • Contact and communicate with customers to identify their needs using our selling process.
  • Build rapport with customers to establish a base of referrals and a customer network.
  • Answer internet leads within the required time and provide product information with pricing via email.
  • Answer sales phone calls and set appointments for customers.
  • Confirm appointments.
  • Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business.
  • Conduct test drives and vehicle walk-arounds with customers.
  • Work with customers from start to finish throughout the buying process.
  • Maintain motivation to be successful.
  • Exhibit great customer service skills.
  • Create and maintain customer relationships.
  • Utilize strong computer and phone skills.
  • Maintain a customer relations management database.
  • Prior automotive sales or retail experience, customer service, call center, or business development experience is a plus.
  • Maintain professional business attire and appearance.
  • Bilingual is always a plus.
  • Be self-motivated and a team player.
  • Be at least 18 years old.
  • Have a valid driver's license.
  • Pass pre-employment screenings (background and drug test).
Benefits

We offer a comprehensive benefits package, including:

  • Paid holidays and paid time off.
  • Deferred holiday pay match.
  • Paid training.
  • Stock awards (select management and front-line team members eligible).

We also offer insurance and retirement benefits, including:

  • Medical, vision, dental, accident, critical illness, and hospital indemnity plans.
  • Up to 12 weeks paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings.
  • Flex spending accounts (tax-free).
  • Short-term and long-term disability plans.
  • Life insurance (whole life and term).
  • 401(k) with company match.

We are committed to the growth and development of our team members, offering:

  • Digital career path tool to assist with career development.
  • Continuous training through our internal learning management system.

We also offer additional advantages, including:

  • Student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Opportunities to join our community service initiatives, which includes paid volunteer hours.
  • Aggressive employee referral program with bonus opportunities.


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