Retail Operations Supervisor
2 weeks ago
As a key member of our leadership team, you will embody our commitment to providing exceptional customer service and support to our dedicated staff.
Responsibilities:
1. **Lead by Example:** Demonstrate servant leadership by being available to assist all team members and fostering a collaborative environment.
2. **Maintain Focus:** Ensure that store personnel remain engaged in essential tasks, including inventory management, project completion, and store-specific responsibilities.
3. **Customer Service Excellence:** In the absence of the Store Manager, guarantee that customers receive outstanding service and that all staff members are effectively contributing to store operations.
4. **Store Operations:** Regularly manage store opening and closing procedures.
5. **Collaborative Decision-Making:** Work closely with the Store Manager to identify opportunities for improvement and make informed decisions.
6. **Performance Review:** Assist in evaluating team member performance and provide constructive feedback.
7. **Asset Protection:** Help safeguard store assets through effective loss prevention strategies.
8. **Flexibility:** Be prepared to work additional hours as needed to support store operations.
Qualifications:
- Proven ability to lead and motivate a team.
- Strong communication skills and a customer-centric mindset.
- Experience in retail operations is preferred.
Core Values:
Embrace the Helpful Core Values of Southeast ACE, ensuring a positive and productive work environment for all team members.
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