Operations Supervisor
2 weeks ago
McDonald's Descher Organization - Your Path to Leadership.
Position Overview:
As an Operations Supervisor, you will oversee daily shifts, ensuring that every customer enjoys a swift, precise, and welcoming experience during their visit. Your role will extend beyond managing shifts; you will also take charge of specific departments, which may include Training, Food Safety, and Inventory Management.
Key Responsibilities:
- Guest Service Management: Ensure that both Crew and Managers provide an exceptional customer experience, effectively execute sales promotions, and maintain an organized Front Counter, McCaf, and Drive-Thru for optimal service.
- Kitchen Operations: Guarantee that the restaurant serves high-quality food quickly and safely, manage food costs, and train kitchen staff on production procedures, including new menu items.
- People Development: Focus on hiring qualified crew members, providing comprehensive training, and scheduling staff to achieve restaurant sales and profit objectives. Additionally, foster a positive environment where Crew feel recognized and motivated throughout their employment.
Qualifications:
We prefer candidates with prior managerial experience, ideally in a restaurant, retail, or hospitality setting. We seek enthusiastic team players with adaptable schedules who thrive in the fast-paced atmosphere of McDonald's. Candidates must be at least 18 years old to qualify for a managerial position.
Benefits:
- Complimentary Uniforms and Shoes
- Free meals during shifts
- Paid vacation in accordance with company policy
- Educational opportunities through Archways to Opportunity, including pathways to earn a High School diploma, college tuition assistance, and ESL classes
- Financial support for college assistance while employed and in good standing
- Comprehensive medical, dental, and vision coverage
- 401K Retirement Plan
- Access to McDonald's Training Programs
This description provides an overview of the responsibilities and expectations for a managerial role within a McDonald's restaurant. It is not an exhaustive list of all tasks that may be performed in this position.
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